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Tips for Submitting a Support Ticket

  • Be descriptive; make sure to add as much detail as possible.
  • If you are submitting a ticket related to billing, make sure to select Billing.
  • Our support agents read all tickets to make sure that all questions receive a proper response.

Note: In order to prevent confusion, and to speed up our support agents' response time, please refrain from opening more than one ticket on the same topic.

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